Vacancies. 

Vacancies. 

Current Vacancies in our Bristol based team 

Position: Client Support Executive (Permanent) 

Details 
Location: Long Ashton, Bristol / home based 
Hours: Part Time (minimum 10 hours p/w), flexible. 
Salary: £10p/h 
Application: By CV and covering letter to suzy.perry@itseeze.com 
 
Hours 
Hours are varied and flexible. Initially to work a minimum of 10 hours per week, spread over 4 or 5 days, but with the flexibility to add further hours as the business develops. Exact hours worked are open to negotiation, however certain tasks will have to be completed in a timely manner. 
 
Job Description 
It’seeze are a dynamic forward-thinking company, established in Bristol for over 8 years who provide professional website design and management services mainly to SMEs locally. 
 
The Role 
To support the business, remotely home based with a requirement to work in Long Ashton when necessary (usually 1 day per week, but more during initial training period). 
 
Duties 
• Dealing with telephone and email queries from existing clients. 
• Undertake client satisfaction surveys, ensuring our current customers are happy with their website and the service they are receiving from it’seeze Bristol. 
• Update the client database with new activity and keep all client records updated (full training will be provided). 
• Answering the telephone and booking appointments as and when required. 
• Emailing and calling warm leads to book appointments. 
 
Experience 
• Have experience of building rapport and resolving customer queries via email telephone and face to face. 
• Be computer literate with experience in Excel and Word 
• Demonstrated evidence of working independently 
 
Behaviours 
• Be able to work to deadlines and be adaptable to change 
• Willingness to learn 
• Be a confident communicator who understands how to talk to varied clients 
• Outgoing, friendly personality 
• Motivated to work unsupervised 
• Approachable and personable 
 
These may be unprecedented times that we’re living in, but we wanted to let you know that we’re open for business as usual. You can still reach us on 07837 003937 as normal, and we’re here to support you when you need us. 
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