Vacancies. 

Vacancies. 

Current Vacancies in our Bristol based team 

Position: Client Support Executive (Permanent) 

Details 
Location: Long Ashton, Bristol / home based 
Hours: Part Time (minimum 10 hours p/w), flexible. 
Salary: £10p/h 
Application: By CV and covering letter to suzy.perry@itseeze.com 
 
Hours 
Hours are varied and flexible. Initially to work a minimum of 10 hours per week, spread over 4 or 5 days, but with the flexibility to add further hours as the business develops. Exact hours worked are open to negotiation, however certain tasks will have to be completed in a timely manner. 
 
Job Description 
It’seeze are a dynamic forward-thinking company, established in Bristol for over 8 years who provide professional website design and management services mainly to SMEs locally. 
 
The Role 
To support the business, remotely home based with a requirement to work in Long Ashton when necessary (usually 1 day per week, but more during initial training period). 
 
Duties 
• Dealing with telephone and email queries from existing clients. 
• Undertake client satisfaction surveys, ensuring our current customers are happy with their website and the service they are receiving from it’seeze Bristol. 
• Update the client database with new activity and keep all client records updated (full training will be provided). 
• Answering the telephone and booking appointments as and when required. 
• Emailing and calling warm leads to book appointments. 
 
Experience 
• Have experience of building rapport and resolving customer queries via email telephone and face to face. 
• Be computer literate with experience in Excel and Word 
• Demonstrated evidence of working independently 
 
Behaviours 
• Be able to work to deadlines and be adaptable to change 
• Willingness to learn 
• Be a confident communicator who understands how to talk to varied clients 
• Outgoing, friendly personality 
• Motivated to work unsupervised 
• Approachable and personable 
 
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